SUSTAINABLE FASHION, CURATED

 

WHAT WE DO

GALERIE.LA curates sustainable fashion from emerging brands worldwide. Each piece is hand-selected based upon its quality of design and production following a sustainable strategy. We work closely with our brands to disclose where every item in our store is made and the materials it is made from.

We incorporate a sustainable badge system that allows you to view and shop items according to each initiative we support. Shopping your values has never been so easy!

CUSTOMER SERVICE

We are here to help, please email us at studio@galerie.la with any order, shipping, sizing questions or concerns. You can text Dechel via our chat box on the bottom left of your screen. Get answers within a few hours.

 

 

SHIPPING

 

 

COVID-19 UPDATE

  • We are shipping your orders 3-4 times a week. GALERIE.LA founder, Dechel is currently packing and shipping all orders with additional sanitary precautions.
  • If you live in the LA area and wish to do curbside pick-up, please choose it in the shipping section. We'll email you to set up an appointment for pick-up.
  • We are still offering FREE DOMESTIC SHIPPING on all orders.
  • We are all in this together. We thank you for your support, your patience and understanding.

 

DOMESTIC

Enjoy free ground shipping on all orders in the US and Canada.  

INTERNATIONAL

International shipping is $45 on all orders.

CUSTOM & DUTIES

Any additional custom fees are the responsibility of the customer. Custom fees are assessed once the goods reach the country of the order origin. Please be advised that custom fees can range from 20-40% of the order value. We recommend you check with your local tax officials for more information regarding custom fees that can be added to your online order.

DELIVERY TIME

The domestic delivery time for ground shipping is 2-7 days. International shipping can take between 7-14 days.

 

RETURNS AND EXCHANGES

 

GALERIE.LA accepts returns within 7 days for a full refund. The items must be in new condition with the tags attached and in the original packaging.

Customers will be responsible for return shipping costs. Once we receive your return, the refund will be processed. Email us your tracking number so we can be on the lookout for your shipment. We are not responsible for any undelivered or missing packages.

*** Please note: your shipping charges will not be included on your return amount

INTERNATIONAL RETURNS & EXCHANGES

On your commercial invoice, please mark the return shipment as "9801 - US GOODS RETURNING"

FINAL SALE ITEMS

Items marked as final sale cannot be returned or exchanged.

GALERIE.LA RETURNS

767 S. Alameda St. #192

Los Angeles, CA 90021

USA

attn: Returns

*** Returns are accepted at our Los Angeles retail location (address above)

 

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